The bank assured in a statement on Monday that the claim was false, adding that customers’ data remain safe.
“A video of an individual claiming to be in possession of our customers’ banking details such as BVN and Account Number, has been brought to our notice.
“We urge all our customers to remain calm as there is no security breach. We are working with the appropriate authority to bring the perpetrator to book,” the statement read.
Access Bank further said its customers’ financial security is its top priority and it would not disclose any information that would jeopardize their safety.
It also advised the public to continue following security protocol by never sharing their account details.